Sat 7 Apr 2007
Week ago, <a href=”http://www.symbianize.com” title=”Exclusive Pinoy Chat, Mobile, and PC Community”>Symbianize</a> underwent a few setback during its major update. The site became unavailable for 5 days. This was when Symbianize moved to another host, servage.net. The site experienced a lot of difficulties on the new found host.
But foremost, here’s the overview of Servage web hosting service.
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At first glance, Servage seems to be the right host for your high resource demanding site. For only $6.45 per month, you’ll get a generous 360 gigabytes (additional 30gb if coupon code is provided) webspace, 3,600 gigabytes monthly bandwidth, and unlimited features. Sounds like oversell? You be the judge. But all we can say is that Servage is not the right host for Symbianize and we do not personally recommend it to our close friends and colleagues.
Don’t use Servage hosting if your site demands ImageMagick. Though they claim to have ImageMagick Support, after opening a couple of support tickets, they still couldn’t provide us with the proper ImageMagick path for our image scripts particularly the ones we used on our vBulletin board.
Don’t use Servage hosting if you would like to send verification emails or any other email for that matter to your site members who are using yahoo and hotmail accounts. After running a couple of tests, we found out that Servage has difficulty in sending mails to yahoo and hotmail users.
Don’t use Servage hosting if you plan to ask for assistance on moving your site from your old host to their server. During pre-sales, the Sales Department told us that they are willing to lend a hand on moving our site to them. But when we were already there, our ticket concerning the site transfer was on hold for several days eventhough we provided them the neccessary information including the FTP or login details.
Don’t use Servage hosting if you prefer monitoring your site statistics via AWStats since they dont have AWStats.
Don’t use Servage hosting if you want an instant connect to FTP using your favorite FTP client. Usually you will be connected only after 3 to 8 tries.
Don’t use Servage hosting if you prefer cPanel. They are using a custom control panel designed by them and its a bit uneasy to adjust if you are used to cPanel.
And lastly, don’t use Servage hosting if you would like to try them first for a week or two. They only offer a scanty 5-day money back guarantee.
All of the statements above are based on our personal experience after trying their service for 4 days. We don’t know what other problems may occur along the way since we dont want to go beyond the money-back guarantee period and be unsatisfactorily stuck to their service for one year. But don’t get us wrong, Servage might be a good host for others who doesn’t demand the same requirements as us, and the problems that we encountered might already been resolved.
And in fairness, one good thing i liked the most about their service is the importation of database. You could import any size of database via the file manager which is faster than the conventional way of importing on phpMyAdmin.
July 8th, 2007 at 06:10
Do not use Servage.net if you plan on getting even modest traffic. Although you may be well below your allowance of resources used, they will unilaterally impose new terms upon you using arbitrary and inaccurate statistics. They will take your site down after warning you about your traffic levels only a few hours later. Then their customer service representatives will not help address the issue that they have breached the contract. In fact, I emailed everyone possible in their organization and they simply did not respond. They have 96% customer satisfaction because they boot the 4% whose websites have success.
DO NOT USE SERVAGE.
July 27th, 2007 at 04:39
What a load of crap!