Week ago, <a href=”http://www.symbianize.com” title=”Exclusive Pinoy Chat, Mobile, and PC Community”>Symbianize</a> underwent a few setback during its major update. The site became unavailable for 5 days. This was when Symbianize moved to another host, servage.net. The site experienced a lot of difficulties on the new found host.

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But foremost, here’s the overview of Servage web hosting service.

Technical Overview
– Powerful Clustered Servers
(
Intel DUAL XEON Processors, SCSI Hard Drives, 12 GB Ram etc.)
– 24/7 Expert Helpdesk – Major Bandwidth Providers
– 24/7 Server Monitoring – 99.98% Server Uptime
– Linux Operating System – Secure Server (SSL) Included
Host Unlimited Websites! Free Whois Privacy (Optional)
 
Mail Features
– Unlimited POP3 Mailboxes – Unlimited IMAP Mailboxes
– Unlimited E-Mail Forwarders – SMTP Server
– Online Mail Access (Webmail) – Catch-All Mailbox
– Spam Filtering – Unlimited Mailing Lists
 
Web features
– 360 GB Web Space (360000 MB) – 3600 GB Transfer
– Unlimited FTP Accounts – FTP Access
– 1000 MySQL Databases (v4 & v5) – FTPS (Encrypted FTP)
– PHP v4.4.4 & PHP v5.2.1 – GD Support
– Shockwave & Flash – Microsoft Frontpage Support
– Custom Error Pages – WAP Enabled
– XML Support – Mod_Rewrite Enabled
– EXIF Support – CGI/Perl
– SSI Support – Python Support
– Private CGI-BIN – ionCube Loader
– Zend Optimizer – Run Zend Encoded Scripts
– Optional Hotlink Protection – CURL Enabled
– PHPMyAdmin – Webbuilder Software Included
– ImageMagick Support – Netpbm Support
– Ruby on Rails – Wildcard Domains
– Password Protected Directories – Full .htaccess & .htpasswd Support
 
Additional Features (included)
– Web Based Administration Panel – Full DNS Management
– 1 New Domain Included (or transfer) – Multiple Domain Hosting
– Unlimited Subdomains – Own Cronjobs
– Online Web Statistics – Online Filemanager
– Automatic Script Installer – Servage WebDrive (S:)

At first glance, Servage seems to be the right host for your high resource demanding site. For only $6.45 per month, you’ll get a generous 360 gigabytes (additional 30gb if coupon code is provided) webspace, 3,600 gigabytes monthly bandwidth, and unlimited features. Sounds like oversell? You be the judge. But all we can say is that Servage is not the right host for Symbianize and we do not personally recommend it to our close friends and colleagues.

Don’t use Servage hosting if your site demands ImageMagick. Though they claim to have ImageMagick Support, after opening a couple of support tickets, they still couldn’t provide us with the proper ImageMagick path for our image scripts particularly the ones we used on our vBulletin board.

Don’t use Servage hosting if you would like to send verification emails or any other email for that matter to your site members who are using yahoo and hotmail accounts. After running a couple of tests, we found out that Servage has difficulty in sending mails to yahoo and hotmail users.

Don’t use Servage hosting if you plan to ask for assistance on moving your site from your old host to their server. During pre-sales, the Sales Department told us that they are willing to lend a hand on moving our site to them. But when we were already there, our ticket concerning the site transfer was on hold for several days eventhough we provided them the neccessary information including the FTP or login details.

Don’t use Servage hosting if you prefer monitoring your site statistics via AWStats since they dont have AWStats.

Don’t use Servage hosting if you want an instant connect to FTP using your favorite FTP client. Usually you will be connected only after 3 to 8 tries.

Don’t use Servage hosting if you prefer cPanel. They are using a custom control panel designed by them and its a bit uneasy to adjust if you are used to cPanel.

And lastly, don’t use Servage hosting if you would like to try them first for a week or two. They only offer a scanty 5-day money back guarantee.

All of the statements above are based on our personal experience after trying their service for 4 days. We don’t know what other problems may occur along the way since we dont want to go beyond the money-back guarantee period and be unsatisfactorily stuck to their service for one year. But don’t get us wrong, Servage might be a good host for others who doesn’t demand the same requirements as us, and the problems that we encountered might already been resolved.

And in fairness, one good thing i liked the most about their service is the importation of database. You could import any size of database via the file manager which is faster than the conventional way of importing on phpMyAdmin.

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